HES Van

Your Home Energy Squad Visit is Scheduled!

Your visit is recorded in our system. You'll receive a confirmation email in just a few minutes. Check out our FAQs if you have any questions. 

If you need to cancel or reschedule your visit, please contact us at 651-328-6220 or hesscheduling@mncee.org. Please provide 24 hours of notice when cancelling

Next Steps

A few days before your visit, we will reach out to confirm your appointment time.

Before your visit: 

  1. Clear a path for the crew to access the attic, water heater, heating system, and exterior doors.
  2. Close all windows and exterior doors in warmer weather.
  3. Close the damper to your wood-burning fireplace and remove loose ash.

On the day of your visit, the crew may arrive 30 minutes before or after the scheduled time. They will call or text to give you their estimated arrival time. Most visits last 2-3 hours. 

During your visit, practice social distancing (6 feet) and respect personal boundaries while the crew is in your home. 

After your visit, don't forget that our free Energy Advisor Service is here to help you complete any recommendations you might receive. 

Questions or concerns? Reach the Home Energy Squad by calling or emailing us at 651-328-6220 or hesscheduling@mncee.org.

COVID-19 Considerations

Our crew will happily wear a face mask upon your request.

Please wear a face mask during your visit if you have been in close contact with someone who has tested positive for COVID-19 in the last 5 days.

Contact us to cancel or reschedule your appointment if anyone in your home tested positive for COVID-19 or experienced symptoms related to COVID-19 in the last 10 days. 

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