Employment

Energy Counselor

CEE’s energy counselor position is part of a team that helps homeowners throughout the Greater Twin Cities make their homes more energy efficient. CEE is seeking motivated individuals, skilled at working with people and providing high-quality services to customers. No prior residential services experience is required — thorough on-the-job-training is provided for the position.

The energy counselor provides in-home residential energy services in support of CEE’s Residential Programs. The energy counselor is also the primary point of contact for the homeowner, and is responsible for establishing good rapport. Home visits include an assessment of energy use and on-site additions of energy-saving products like LED light bulbs and low-flow shower heads.

This is a full-time position that provides a wide range of benefits, including Paid Time Off (PTO), medical, dental, life and long-term disability insurance, and a retirement plan. The energy counselor reports to the field supervisor.

Responsibilities:

• Works with a team member to conduct home visits in accordance with established protocols.

• Manages time to complete visits according to schedule.

• Assumes the role of Lead or Installer for Home Energy Squad (HES) Installed visits.

• Conducts product installations (LED light bulbs, low-flow shower heads, etc.) for HES and multifamily visits.

• Consults with homeowners about energy goals, questions, and concerns.

• Teaches homeowners about energy use and encourages low-cost/no-cost energy-saving measures.

• Communicates with team member throughout visits to discuss upgrades recommendations.

• Discusses upgrades recommendations with homeowners and gauges the homeowner’s interest.

• Encourages homeowners to complete additional recommended treatments and schedules work to be completed.

• Accurately records and enters data into the tracking database.

• Accurately manages product inventory.

• Drives a Home Energy Squad van. 

• Completes assigned administrative tasks and responsibilities during office time.

• Assists with program marketing and outreach efforts.

• Understands and adheres to corporate policies and procedures, attends trainings as requested, and reads corporate-wide emails and correspondence.

• Other duties as assigned.

 Qualifications/Job Requirements:

• Must have an interest in residential energy efficiency and a willingness to expand your knowledge base on the subject.

• Must demonstrate excellent customer relations and communication skills. 

• Must demonstrate excellent time-management and organizational skills, and the ability to meet deadlines. 

• Must have basic computer and keyboard competency and show proficiency in Microsoft Office, including Microsoft Word and Excel. 

• Must be able to lift 50 pounds as well as carry, push, pull, kneel, and squat. 

• Must be able to work outside in all weather conditions. 

• Must have a valid driver’s license and good driving record.

 
Preferred Qualifications:

• Seeking candidates proficient in speaking Hmong, Somali, and Spanish.

 
Compensation
$15.00-$17.00/hour, dependent upon qualifications and experience.
 
How to Apply
Email or fax cover letter and resume to Human Resources:

Energy Counselor Position
Center for Energy and Environment
212 3rd Avenue North, Suite #560
Minneapolis, MN 55401

Resume_Submissions@mncee.org
FAX 612-335-5995
 

Center for Energy and Environment seeks to enrich the diversity of the CEE community and encourages applicants from a wide range of backgrounds to apply. CEE is long noted for its research, policy advocacy and programming to provide practical energy solutions for homes, businesses and communities.

Equal Opportunity Employer
 

Senior Auditor/Trainer

The Home Energy Squad (HES) Senior Auditor/Trainer requires an experienced auditor/trainer with a proven track record of home assessment and product installation as outlined in the Home Energy Squad standard protocols. The Senior Auditor/Trainer must have the ability to continuously train, teach, and coach existing and new auditors according to HES program requirements. As part of the residential department team, this position will occasionally assist with overflow work as needed from other residential programs within CEE.

This is a full time position that provides a wide range of benefits including Paid Time Off (PTO), medical, dental, life and long term disability insurance and a retirement plan.

Responsibilities

Field Work (approximately 75%)

• Onboard, train, and shadow auditing staff in accordance with Home Energy Squad program requirements and expectations

• Perform HES visits as either Counselor/Crew Leader or Technician/Auditor as required by schedule

• Install all HES products with quality and efficiency

• Inspect insulation levels, perform blower door test, IR image scan, and combustion safety diagnostics

• Walk homeowners through the energy saving process and direct them to appropriate rebate, financing and incentive programs

• Deliver insulation quote as part of most visits and communicate with homeowner about importance of insulation air sealing work

• Accurately enter all required information into program software

• Ensure homeowner understanding and education needs are being met

• Re-stock vans and manage daily inventory as required

Office/Administration (approximately 25%)

• Maintain excellent working knowledge of CEEtrack and relative software programs; act as a resource for other staff in this area

• Coordinate with Field Training Supervisor to ensure consistent application of standards and procedures across all HES employees

• Review resumes with Field Training Supervisor to find qualified auditor candidates

• Keep Field Training Supervisor updated on all assigned work and crew training status

• Continuously monitor and teach auditing staff to ensure best practices are being adhered to in the field

• Track quality and completeness of all audits performed in the field

Organization Support

• Assistance with other duties and tasks as assigned

Qualifications/Job Requirements

• Two-year or technical degree or certificate or equivalent experience required

• Strong communication and customer service skills, both in person and via phone

• Proven ability to independently organize responsibilities and manage multiple priorities simultaneously

• Demonstrated ability to perform all residential energy audit crew member functions

• Hands-on training and/or teaching experience required

• Three+ years’ experience performing energy audits required

• Possess BPI building analyst certification or knowledge to obtain BPI building analyst certification immediately

• Demonstrated ability to perform quality assurance on energy audits, including the creation of work orders

• Must possess and maintain a valid drivers’ license and good driving record in accordance with CEE’s Fleet Safety Program

• Must be able to lift 40 pounds and work in tight spaces such as attics and crawl spaces

• Must be able to work outside in all weather conditions

• Ability to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

• Ability to routinely use building science diagnostic equipment such as blower doors, duct blasters, combustion analyzers, infrared cameras, and hand tools

• Work will include occasional outstate travel including over-night stays

• Primary working hours are within the Home Energy Squad Schedule. This will include nights or weekends depending on assignment.

Compensation

$21.00-$28.00/hour, dependent upon qualifications and experience

How to Apply

Email or fax cover letter and resume to Human Resources:

Senior Auditor/Trainer Position
Center for Energy and Environment
212 3rd Avenue North, Suite #560
Minneapolis, MN 55401
Resume_Submissions@mncee.org
FAX 612-335-5995

Center for Energy and Environment seeks to enrich the diversity of the CEE community and encourages applicants from a wide range of backgrounds to apply. CEE is long noted for its research, policy advocacy and programming to provide practical energy solutions for homes, businesses and communities.